Data Deletion Request
Request Deletion of Your Purchase Data
If you would like to request the deletion of your purchase history and related data from our systems, we are here to help. We take your privacy seriously and will process your request promptly.
What Data Can Be Deleted
When you make a purchase in Chompy's Quest, transaction data is processed through RevenueCat, our subscription and purchase management service. You can request deletion of:
- Purchase history and transaction records
- Subscription information
- Any personal identifiers associated with your purchases
How to Request Data Deletion
To request deletion of your purchase data, please contact our support team with the following information:
Contact Information:
Email: support@playneststudios.com
Subject Line: Data Deletion Request
Please Include:
- Your email address associated with the purchase
- The platform you made the purchase on (Google Play or Apple App Store)
- Approximate date of purchase (if known)
- Any other identifying information that can help us locate your data
What Happens Next
We Receive Your Request
Our support team will acknowledge receipt of your data deletion request within 48 hours.
Verification
We may need to verify your identity to ensure we're deleting the correct data.
Data Deletion
We will process your request and delete your data from our systems, including RevenueCat, within 30 days.
Confirmation
You will receive a confirmation email once your data has been successfully deleted.
Important Notes
Active Subscriptions: If you have an active subscription, deleting your purchase data may affect our ability to manage your subscription. Please cancel any active subscriptions through Google Play or the App Store before requesting data deletion.
Refunds: Data deletion does not automatically trigger a refund. If you wish to request a refund, please contact Google Play or Apple App Store support directly.
Game Progress: Deleting purchase data does not affect your game progress, which is stored locally on your device.
Questions?
If you have any questions about the data deletion process or need assistance, please don't hesitate to contact our support team at support@playneststudios.com.
Your Privacy Matters
We are committed to protecting your privacy and respecting your data rights. For more information about how we handle data, please review our Privacy Policy.